Morning seminar with Milan Guenther
25th January 2018 from 10AM-noon
QualiWare, Ryttermarken 15, Farum
Silos, bureaucracy, disjointed experiences, disruptive competition, lack of trust from employees and customers: enterprises are broken.
As architects, analysts and designers, we are challenged by our clients and users: rather than managing the technologies and assets of today, we need to shift our focus to what’s next. Going well beyond “keeping the lights on” or incremental step change improvements, we need to lead the way into a fast changing, digital future.
Using the QualiWare Modelling environment and the Enterprise Design Modelling Language (EDML), we will showcase how to model the future enterprise from the outside-in, connecting the customer experience to operational processes and staff organization, and combining design and systems thinking.