ISO9001: Quality management systems — Requirements

Table of contents Foreword Introduction 0.1 General 0.2 Process approach 0.3 Relationship with ISO 9004 0.4 Compatibility with other management systems 1 Scope 1.1 General 1.2 Application 2 Normative references 3 Terms and definitions 4 Quality management system 4.1 General requirements 4.2 Documentation requirements 5 Management responsibility 5.1 Management commitment 5.2 Customer focus 5.3 Quality ... Read more