Actor Map

Purpose:The purpose of the Actor Map is to illustrate who the stakeholders of your enterprise are, as well as their roles and relationships.

Core concerns: The Actor Map looks at the variety of stakeholders who are related to the enterprise, recognizing them as enterprise actors. The template allows you to model actors, their tasks and concerns, which can be connected through either generic connection, flow, aggregation, or association. This enables you to proactively reshape the system of relationships using Role Management.


Relation to other templates: The Actor Map is part of the Enterprise Design framework and is as such related to the templates: Architecture Overview, Brand Overview, Business Context, Business Ecosystem, Communication and Customer Journey Map.

Alternatively, you can use the Stakeholder Model template if you are not using the Enterprise Design framework.

Properties and metadata: The Actor Map can for example retain the following information:

  • A description of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram

The above picture shows the properties dialogue window for the Actor Map, where you can view and edit the diagram’s properties in QualiWare Lifecycle Manager.

For more information: To learn more about the Enterprise Design framework, please visit or view our webinars on Strategic Enterprise Design.

To learn more about Role Management, you can find information on it in chapter 5 (Anatomy) of Intersection by Milan Guenther.

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