Element: Business service

Business Process Cooperation Viewpoint : Archimate

Purpose: Designing, deciding

Concerns: Dependencies between business processes, consistency and completeness, responsibilities

Scope: Multiple layer/Multiple aspect

The business process cooperation viewpoint is used to show the relationships of one or more business processes with each other and/or with their environment. It can be used both to create a high-level design of business processes within their context and to provide an operational manager responsible for one or more such processes with insight into their dependencies. Important aspects of business process cooperation are:

  • Causal relationships between the main business processes of the enterprise
  • Mapping of business processes onto business functions
  • Realization of services by business processes
  • Use of shared data

Each of these can be regarded as a “sub-viewpoint” of the business process cooperation viewpoint.

BusinessProcessCoopViewpoint.docx

Product Viewpoint : Archimate

Concerns: Product development, value offered by the products of the enterprise
Purpose: Designing, deciding
Scope: Multiple layer/Multiple aspect

The product viewpoint depicts the value that these products offer to the customers or other external parties involved and shows the composition of one or more products in terms of the constituting (business, application, or technology) services, and the associated contract(s) or other agreements. It may also be used to show the interfaces (channels) through which this product is offered, and the events associated with the product. A product viewpoint is typically used in product development to design a product by composing existing services or by identifying which new services have to be created for this product, given the value a customer expects from it. It may then serve as input for business process architects and others that need to design the processes and ICT realizing these products.

 

Service Realization Viewpoint : Archimate

Concerns: Added-value of business processes, consistency and completeness, responsibilities
Purpose: Designing, deciding
Scope: Multiple layer/Multiple aspect

The service realization viewpoint is used to show how one or more business services are realized by the underlying processes (and sometimes by application components). Thus, it forms the bridge between the business products viewpoint and the business process view. It provides a “view from the outside” on one or more business processes.