Conversation Link

Conversation link refers to the relationship and communication between different participants or components within a larger system. It represents the exchange of messages or information between different participants or components, such as a system and a user, or two different systems.

For example, in a system where a user interacts with a chatbot to obtain customer support, the conversation link might be illustrated through a line connecting the user and the chatbot to represent the conversation between them. The conversation link might then continue with a line connecting the chatbot and the customer support system to represent the resolution of the user’s issue.

Conversation

The symbol of conversation represents a communication or exchange of information that occurs between two or more participants in a process. It is used to illustrate the interaction and flow of information between the participants.

For example, in a customer service process, the conversation symbol might represent a phone call, email exchange, or chat conversation between a customer and a customer service representative. In a procurement process, the conversation symbol might represent a negotiation between a buyer and a supplier.

The conversation symbol is often used in conjunction with other symbols in a business process diagram, such as events, to provide a more complete view of the process. By including the conversation symbol in a diagram of a business process, organizations can better understand the flow of information and communication that occurs throughout the process, and identify areas for improvement or optimization.

Contract : ArchiMate

A formal or informal specification of an agreement between a provider and a consumer that specifies the rights and obligations associated with a product and establishes functional and non-functional parameters for interaction. The contract element may be used to model a contract in the legal sense, but also a more informal agreement associated with a product. It may also be or include a Service-Level Agreement (SLA), describing an agreement about the functionality and quality of the services that are part of a product. A contract is a specialization of a business object. The name of a contract is preferably a noun.

Contract

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Containment

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Connector

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