Journey:EDGY What people go through in their lives (and when interacting with us). This is a part of the EDGY language. Related Posts JourneyBoard:EDGY Purpose: The purpose the Journey Board is to promo... Customer Journey Phase A Customer Journey Phase refers to a specific stag... Customer Journey Map The Purpose of the Customer Journey Map template is to document the customer’s journey from awareness to the end of their interaction with an organization, covering possible touch points from the customer’s perspective.
