A Non-Conformance is used to document findings of discrepancies between a Regulation or a documented procedure and the actual situation or activity carried out in the organization.
A Non-Conformance can be related to one ore more object(s) in the repository.
Below is a web-view of an example of a Non-Conformance, showing the essential properties (this can be configured).
The Non-Conformance above is in state Verification, which is the last stage in the standard governance workflow for “Non-Conformances” (this flow can be configured if needed, click here to read more about governance workflows.)
NonConformance properties
The NonConformance tab
| Property | Metamodel name | Description |
| Observation | Observation | The precise observation. |
| Explanation | Explanation | Why the observation is a non conformance. |
| Against | Against | Relations to standard or procedures not conformed to. Links to: Activity, BusinessConnection, FreeHandDiagram, InterestGroup, OrganizationUnit, Person, Position, Regulation, Role, WorkFlowDiagram, WorkModel. |
| Date | OriginatedDate | The date of origin for this NonConformance. |
| Originated By | OriginatedBy | Relation to the originater of this NonConformance. Links to: InterestGroup, OrganizationUnit, Person, Position, Role. |
| Priority | Priority | Priority for handling this NonConformance. Choices are: |
| Status | Status | Status for this NonConformance Choices are: |
| Responsible | HasResponsible | Link to party responsible for handling this non conformance Links to: InterestGroup, OrganizationUnit, Person, Position, Role. |
The Recommend tab
| Property | Metamodel name | Description |
| Rec. Date | RecommendedDate | CreationDate of this recommendation. |
| Recommended By | RecommendedBy | The Person/Group responsible for this recommendation. Links to: InterestGroup, OrganizationUnit, Person, Position, Role. |
| Due date | DueDate | Due date for action |
| Estimated Resource Requirement | EstimatedResourceRequirement | Estimated cost to carry out the corrective action |
| Recommended action | RecommendedAction | Recommended action for this NonConformance. |
The Action taken tab
| Property | Metamodel name | Description |
| Start Date | StartDate | Starting date. |
| End Date | EndDate | Ending date. |
| Action taken by | ActionTakenBy | Relation to person/group who executed the action. Links to: InterestGroup, OrganizationUnit, Person, Position, Role. |
| Cost of Non Conformance | CostOfNonConformance | Cost caused by the non conformance |
| Resources Spent | ResourcesSpent | Actual cost of corrective action |
| Corrective Action Taken | CorrectiveActionTaken | A description of the corrective action taken. |
| Closing date | ClosingDate | The closing date for this NonConformance |
See more about management of non-conformances here.