EnterpriseBlueprint:EDGY

Purpose: The purpose the Enterprise Blueprint is to make a blueprint of the enterprise by collecting the most relevant elements from the enterprise point of view.

Core concerns: The Blueprint enables you to collect objects of the different facets in the EDGY language in one diagram.

CustomerJourneyMap:EDGY

The Customer Journey Map in used to create a visual representation of the end-to-end journey that a customer experiences when interacting with a product(s) or service(s) of an enterprise. It
outlines the customer’s interactions across various touchpoints, channels, and stages, capturing their emotions, pain points, and expectations at each step.

OrganizationMap:EDGY

Purpose: The purpose of the Organization Board is to set up team structures and group people together to realize the capabilities of the enterprise. It divides and organizes our work into roles and responsibilities.

Core concerns: An organization is a complex social structure. People form organizations to collaborate and co-create outcomes they cannot achieve alone without explicit agreements about membership, responsibilities and behavioral rules. Organizations are fractal: they are made up of nested structures (e.g. business unit-department-team) that have similar attributes on each level, such as purpose, goals, capabilities and hierarchy.

The Organization Board is a part of the EDGY language created by the Intersection Group.

Story:EDGY

How we make sense of our enterprise and communicate to people what it does.

This is a part of the EDGY language.