A ChangeRequest represents a request from an interested party for a change in the way the business is run, how the project is carried out, in the content of a design component in the repository etc.
It should always be clear to an organization how to handle a ChangeRequest. The process of analyzing the request, recommending an action and carrying out an action should be controlled by the project management or the resposible of the content associated to the change request.
As standard a Change request can be created by all users, either from the “My Desktop” or in relation the approved content as part of the standard change management governance flow.
Change Requests are also used to document findings in relation to an audit.
Read more about how to manage change requests here