System/Operations Matrix

EA3 artifact A2.2 System/Operations Matrix

The System/Operations Matrix relates operational activities to system functions within / between lines of business throughout the enterprise.

  1. Relates operational activities to system functions
  2. Identifies the transformation of an operational need into a purposeful action performed by a system
  3. Supports decision making as follows:
    • Identify ‘stovepipe’ systems and opportunities for automation
    • Identify redundant systems and functions
    • Analyze gaps in performance
    • Target investment opportunities


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