Prove Compliance

Show how your organization complies with legislation and regulations: QualiWare offers an uncomplicated way to verify how users interact with data and documentation. Use QualiWare to ensure that vital information reaches the right people and save your documentation for later audits.

A regulation list view shows the standards specified by the external regulation your organization pursues to adhere, for instance, a diagram of ISO 9001. (Or any other set of quality management standards).

See gaps in compliance

  1. Navigate to ‘Compliance’ in the Mega Menu
  2. Under the ‘Compliance Matrices’ submenu, click on the regulation collection you want to work view
  3. Note, that you get a overview of which processes and audits are related to each regulation

Acknowledgement of documentation.

This provides you with documentation in the case you need the certainty of if (and when) employees and colleagues have read and understood a diagram, document or any other specific piece of documentation. This is done by creating ‘read acknowledge’-lists that links together persons with pieces of specific documentation. Send out notifications using QualiWare to designated users prompting them to acknowledge new or revised documentation.

This is automatically saved as receipts for later use and may serve as documentation during audits.

List of who has acknowledged a diagram

  1. Navigate to ‘Process’ in the Top Menu
  2. Click on ‘Process flows’ under the ‘Process’ submenu to open a QRV of all process flows
  3. You can sort the view using the ‘Set Filters’ button and sort by for example name or date
  4. Choose the process flow you want to view by clicking on its name
  5. Navigate to the ‘Acknowledge History’ tab to get an overview of who has read and acknowledged the diagram

The function Social Behavior Warehouse allows you to look at how people interact with your documentation. The function keeps taps on all documentation inside your QualiWare solution and accumulates statistics of how users interact with it. What is seen by users and what is not? What kind of documentation attracts attention within specific business units?

Use the statistics from Social Behavior Warehouse to improve the quality and relevance of your documentation.

Read-statistics for a diagram

  1. Navigate to ‘Process’ in the Top Menu
  2. Click on ‘Process networks’ under the ‘Process’ submenu to open a view of all process networks
  3. You can sort the view using the ‘Set Filters’ button and sort by for example name or date
  4. Choose the process network you want to view by clicking on its name
  5. Click on the analytics button in the upper left corner
  6. Navigate to the ‘User Activity’ tab to view user activity for the diagram
  7. Amongst other things, you can also view organization activity, rating chart and compliance activity

The analytics function in QualiWare gives you an overview of the status of all documentation in your repository. For instance, how many diagrams have not been finished yet? How many are in circulation or awaiting approval? The function also allows you to analyze the present status of e.g. change requests: (Current number of change requests and their current state in life circle).

  1. Navigate to ‘Analytics’ in the Top Menu
  2. Under the ‘Compliance’ submenu, choose your desired statisctical content
  3. A dashboard for your chosen content is now visible

Change Requests

Corrective Actions

Complaints

Non-conformances

Audits