Enterprise Design Webinar Series

Our series of four webinars with Milan Guenther is now available for viewing at any time.

The webinars cover these topics:

  • Reinventing IT: How Strategic Enterprise Design Leads Digital Transformation
  • Experience Mapping: Customer Obsession for IT and Digital professionals
  • Enterprise Design Sprints: Empowering your Intrapreneurs for Rapid Innovation
  • Scaling Enterprise Design: a Management Framework for Agile Environments



QualiWare and eda.c continues the collaboration. Our next event is our open retreat to Tel Aviv in March, where we will go deeper into these topics.

3rd Enterprise Design retreat

eda.c and QualiWare team up and arrange the third gathering on Strategic Enterprise Design on March 6-8 in Tel Aviv. Over the course of 3 days at the Nalaga’at Center in Jaffa Port, we will jointly shape the emerging field of Enterprise Design.

In its 3rd edition after Barcelona and Iceland, our event brings together enterprise rebels inside and outside of organizations, and promote a trans-disciplinary exchange on common themes and challenges, tools and techniques, and new thinking. Despite our different backgrounds in design thinking and doing, enterprise and business architecture or analysis, brand, customer and user experience, culture or business transformation and systems thinking, we share a common goal: make enterprises act less awkward and more humane.

After two retreats, three conferences and with a growing community of practitioners, our focus shifts – from understanding what each other is actually doing, to how to achieve impact and collaborate.

See the program and register now.

Webinar on Design Sprints

Watch the recording

On 13 December 3pm CET, Milan Guenther will give a free webinar on Design Sprints and empowering your intrapreneurs for rapid innovation.

milanThe role of a change agent in an enterprise is no easy one. Even with the right entrepreneurial spirits in your teams, politics, silos, established cultural traits and operational challenges get in the way. This has led many enterprises to try a different way. Diving into intrapreneurship programs employing lean and agile approaches, organizations are attempting to catch up with the startup world.

The ideas of working in rapid iterative sprints and avoiding waste have proven vital to overcome the natural inertia of organizations. The Design Sprint was originally developed at Google Ventures with Silicon Valley pioneers. It is a rapid innovation workshop format that aims to tackle problems for teams of any size, validating the challenge and potential solutions before investing into their realization.

Milan Guenther

In this webinar, Milan will introduce Enterprise Design Sprints, a variant of the original tool developed working with the likes of Google, SAP and Toyota. It is designed specifically to get innovation initiatives up to speed, mapping complexity rather than ignoring it, and triggering transformation dynamics. Find out more about the Enterprise Design Sprint methodology and download the free Sprint Canvas here.

Register for the webinar now!

Milan Guenther is managing partner at eda.c, a strategic design consultancy, and Google certified Design Sprint Master. He is the author of INTERSECTION, a book introducing the enterprise design approach for holistic design in complex enterprises, and organising the INTERSECTION conference series about strategic enterprise design. Milan works with organisations like SAP, Boeing, Toyota and the UN, as well as smaller organisations and start-up companies. He has been a designer and architect for over 12 years. Before co-founding eda.c, he worked as a freelance UX strategist and launched a social software startup.

Experience Mapping – Customer Obsession for IT and Digital Professionals

Watch the recording of webinar, 2 December 2016

Customer Journey maps are a powerful tool to capture opportunities and pain points customers are experiencing, providing a basis for customer-centric transformation. But how to connect them to the reality of a complex, intertwined enterprise that needs to do things differently in order to deliver on these insights?

Too often, the links to the current architecture and organization are unclear, making it difficult to implement such initiatives. Enterprise Architecture teams find themselves stuck in a logic of operations far away from the customer, while those close to the customer struggle to make an impact on the way the enterprise actually works.

In this webinar, Katharina and Milan will share an approach to mapping the Customer Experience for prioritizing topics and challenges, looking at a practical Service Design scenario from the healthcare industry. Using the QualiWare modelling environment, they will look at what to capture, how to make this a part of an integrated Business Architecture model, and how to guide transformation through shared knowledge informing rapid Design Sprints.

Bios

katharinaKatharina Weber is a UX strategist and service designer from Berlin. She is working freelance and is a fellow with eda.c. Her main agenda is to help creating meaningful user experiences for complex applications and services. In her recent projects she explores the intersections between design and business in disciplines such as design management, organizational design and business modeling. Thereby working towards holistic solutions that fit both the business strategy and the user needs. Katharina is also regularly working as a Google Expert Mentor, teaching hands-on methodology for Product Strategy and User Experience design to young entrepreneurs of the start up scene.

milanMilan Guether is managing partner at eda.c, a strategic design consultancy with offices in Paris and Düsseldorf. He is the author of INTERSECTION, a book introducing the enterprise design approach for holistic design in complex enterprises, and co-organising the INTERSECTION conference series about strategic enterprise design. Milan works with organisations like Google, SAP, Boeing, Toyota and the UN, as well as smaller organisations and start-up companies. He has been a designer and architect for over 12 years. Before co-founding eda.c, he worked as a freelance UX strategist and launched a social software startup. Milan co-leads the Paris chapter of the Interaction Design Association and teaches Design Management at the Paris College of Art.

Sign up here.

Reinventing IT

Watch the recording

18 Nov webinar with Milan Guenther

In this first webinar of a series on Enterprise Design practice, Milan will show how to reposition architecture, analysis and design work to reclaim the driver’s seat in digital transformation. The webinar will cover these themes:

  • Working with the QualiWare modelling environment, we will cover
  • What the new digital customer means for enterprise modelling
  • Using a holistic approach to define challenges, scope and frame initiatives
  • Running projects in an agile and lean fashion using Design Sprints
  • Systemic and proactive modelling to drive the right conversations

As architects, analysts and IT professionals, we are challenged by our peers, clients and users: well beyond “keeping the lights on”, we need to lead the way into the digital future of the enterprise. With new relationships to empowered customers and users, trust in organizations in decline, and startup competition disrupting entire industries, this role has never been more important. Yet our methods and tools keep us busy documenting today’s complexity, making us seen like preventers rather than agents of change. We see people’s eyes glaze over at our complicated models, tired of the difficulties they entail. To reposition ourselves as the architects and designers of the enterprise, our focus has to shift from modelling the inner workings to covering our ecosystem, from mapping today’s complexity to informing future strategic scenarios, from operations and technology to customer value creation, and from busy diagrams to capturing what matters to our audience.

Milan Guenther

Register for this free webinar!

Milan Guenther is a Managing Partner at eda.c, a strategic design consultancy with offices in Paris and Düsseldorf. He is the author of INTERSECTION, a book introducing the Enterprise Design approach for holistic design in complex enterprises. Milan works with Google, SAP, Boeing, Toyota and the UN, as well as smaller organisations and start-up companies. 

Further reading: Milan’s blog post on Reinventing IT

The Webinar Series

  • Nov 18 – Reinventing IT: How Strategic Enterprise Design Leads Digital Transformation
  • Dec 2 – Experience Mapping: Customer Obsession for IT and Digital professionals
  • Dec 13 – Enterprise Design Sprints: Empowering your Intrapreneurs for Rapid Innovation
  • Jan 13 – Scaling Enterprise Design: a Management Framework for Agile Environments

Enterprise Architecture Trends 2015

I’m looking forward to speaking about trends in enterprise architecture at the EA2015 conference on 4 November in Copenhagen. Having spoken at this annual conference over the past several years, it is my annual “state-of-the-union” address to the Danish EA community.

This year, I will talk about several trends and issues. The outline of the lecture looks like this:

  1. The current state of #EntArch
  2. So, is there a problem?
  3. “The only thing that’s changed, is everything”
  4. EA scholary analysis
  5. EA scope creep
  6. Gartnertology
  7. We’re not in Kansas anymore
  8. Enterprise Investment
  9. Enterprise Design
  10. Suggestions

You can get my slides here, but most of them are not very informative on their own.

Although I use different evidence, many of my points are also expressed in my crossroads blog post and article. But I will also bring up several other points. I’ve even invented a new word: Gartnertology. This I use to describe how Gartner is becoming something akin to a religious cult.

I will of course here refer to Kuno Brodersen’s recent blog post about Gartner’s tool assessment practice, but will focus more on Gartner’s recent messages about digital business, and discuss these. And then rather quickly move on to something more interesting, including enterprise investment and enterprise design.

All in all, a lot of content for a 45 minutes lecture. So participants will be told to fasten their seat-belts.

Strategic Enterprise Design seminar in Denmark

Join the Strategic Enterprise Design seminar and workshop with Milan Guenther and Benjamin Falke on 26-27 October 2015 in Denmark.

Enterprise/Business Architects and other change agents in the enterprise are challenged to deliver increased impact and value. This intense two day seminar and workshop prepares delegates to go beyond mapping current complexity and taking incremental steps ahead.

The Enterprise Design Framework allows bridging strategic intent with tangible results, and making strategic design thinking and practice work with the complexity and ambiguity of enterprise environments.

Read more about the Strategic Enterprise Design seminar and workshop with Milan Guenther and Benjamin Falke in Farum on 26-27 October 2015.

2nd Enterprise Design Retreat

On 5-7 October 2015, eda.c and QualiWare will arrange the 2nd Enterprise Design Retreat at Héraðsskólinn in Iceland. Following our first edition two years ago in Barcelona, we will continue to jointly shape the emerging field of Enterprise Design and exchange among leading practitioners of Enterprise and Business Architecture, Customer and User Experience, and Design Thinking and practice.

The retreat is open for registration, but has a limited number of seats.

Day 1: Enterprise Transformation
Transforming complex organizations is a shared challenge among Enterprise Design practitioners. We will explore how to develop a holistic view on the enterprise as an intertwined entity of social dynamics, hard and soft structures, and employee experience. Topics include:

  • Employee Experience
  • Political-Cultural Change Initiatives
  • Top Activities, Tasks and Tools
  • Digital Workplace and Social Enterprise

Day 2: Enterprise Modelling
In order to look at enterprise ecosystems including internal and external perspectives, we need to create multiple models from different viewpoints, looking at a variety of aspects. On day 2 we will look into modelling techniques and activities, addressing topics such as:

  • The Modelling Journey
  • Killer Models and Techniques
  • Modelling Languages and Standards
  • Complexity and Systems Thinking

Day 3: Enterprise Innovation
To have impact on the future of enterprises and their interactions with key actors, Enterprise Design must go beyond mere optimization of the already existing. On the last day we will focus on enterprise innovation, rapid and entrepreneurial design, and reshaping brands and customer experiences through dynamic approaches:

  • Brand and Customer Experience
  • Design Sprints, Lean+Agile Design Thinking and practice
  • Entre-/Intrapreneurship
  • Generative/Algorithmic Systems and Platforms

Included in the program is a sightseeing tour of The Golden Circle.

hera2

The cost of participation is € 400 which includes the complete 3 day program, lunches, dinners, sightseeing tour and airport transport. Accommodation on site costs about € 70/night. Make your reservation with us for best rates. Get in touch with Edward Hansen from QualiWare for more information.

Webinar Series on Enterprise Design

At the recent Gartner EA Summit in London, John Gøtze made a presentation on Architecting for Business Outcomes: Enterprise Design Meets Enterprise Architecture. QualiWare arranges a series of webinars on the themes of that talk:

A demonstration of QualiWare solutions
Presented by Kuno Brodersen
Date: 10th of June
Time: 13:30 CET

Architecting for Business Outcomes: Enterprise Design Meets Enterprise Architecture
Presented by Dr. John Gøtze
Date: 13th of June
Time: 14:00 CET

Business Outcomes and the Public Sector
Presented by Dr. John Gøtze
Date: 19th of June
Time: 15:00 CET

A demonstration of QualiWare Roadmaps
Presented by Kuno Brodersen
Date: 1st of July
Time: 15:00 CET

Enterprise Awkwardness and Customer Experience
Presented by Dr. John Gøtze
Date: 21st of August
Time: 15:00 CET

Demonstration of QualiWare Customer Journey Map
Presented by Kuno Brodersen
Date: 25th of August
Time: 15:00 CET