Use Case Diagram

Purpose: The purpose of the Use Case Diagram template is to document user interactions in a system context, as well as the context between different cases of user interactions. Below, you can see an example of a Use Case Diagram for the service at a restaurant:

UseCaseDiagram_2

Core concerns: The available objects you have to model use cases include: System Boundary, Actors, Use Cases, and connectors such as Association, Generalization, Include and Extend. Below, you can see an example of a Use Case Diagram for a booking system at a car rental service:

UseCaseDiagram_1

Relation to other diagrams: It is important to break down use cases into other diagrams such as Sequence Diagrams, Communication Diagrams, and Activity Diagrams templates for elaboration.

Properties and metadata: The Use Case Diagram can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Use Case Diagram’s properties dialogue window, where the properties can be viewed and edited:

Transformation Plan

Purpose: The purpose of the Transformation Plan template is to document strategic transitions over time in the form of transformation plans. Below is an example of a Transformation Plan consisting of a sequence of projects:

TransformationPlan_2

Core concerns: The Transformation Plan template should be used to document the transformation of a part of an enterprise from a current to a future state. Additionally, a past state can be documented for reference. The template allows you to model Projects, Initiatives and Business Cases, and connect them with Activity paths and generic Connections. Below is an example of a Transformation Plan that specifies Initiatives, their related Projects and Business Case:

TransformationPlan_1

Relation to other templates: The Transformation Plan template should not be used to document project plans for calculating a Critical Path. The Critical Path Method Diagram should be used for that purpose. The Projects can be further detailed in a Work Model that includes Milestones in its syntax.

Properties and metadata: The Transformation Plan can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Transformation Plan’s properties dialogue window, where the properties can be viewed and edited:

Strategy Model

Purpose: The purpose of the Strategy Model template is to document the strategy of the enterprise in a series of models and dashboards.

Core concerns: The Strategy Model template should be used to document the enterprise’s strategy via a wealth of models and dashboards. Vast amounts of different symbols are available in the Strategy Model template, which is why it might be tempting to model everything in the Strategy Model template. However, the template should only be used to model an enterprise’s strategy, as diagram specific connection types are not present in this template.

Below, you can see an example of a SWOT diagram modelled in the Strategy Model Template:

StrategyModel_2

Other functionalities: The Strategy Model template can also be used to build CxO specific dashboards containing strategically critical systems, processes, goals and KPIs for the given CxO, as seen in this example:

StrategyModel_1

Relation to other templates: The Strategy Model template can be used in addition to other strategic templates such as the Business Ecosystem, the Business Capability Model, the Business Canvas and the Strategic Roadmap.

Properties and metadata: The Strategy Model template can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Strategy Model’s properties dialogue window, where the properties can be viewed and edited:

Strategic Roadmap

Purpose: The purpose of the Strategic Roadmap template is to document initiatives and projects over time from the perspective of a specific narrative. Strategic Roadmaps are not static and should ideally be revisited and iterated upon.

Below, you can see an example of a Strategic Roadmap for the implementation of two systems:

StrategicRoadmap_2

Core concerns: Using the Strategic Roadmap, you can model Initiatives and Projects, Timeframes and, if needed, connections. The Strategic Roadmap should be given a limited scope of a department, a program, or a strategic initiative. Typically, the enterprise will document several strategic roadmaps from different perspectives and business units.

Below, you can see an example of a Strategic Roadmap describing a company’s asset management initiatives over four years:

StrategicRoadmap_1

Relation to other templates: The Strategic Roadmap can show strategic initiatives over time that may be shown in other strategic diagrams such as the Strategy Model. For a more extensive overview of projects you can generate a Gantt chart using the Business Chart template.

Properties and metadata: The Strategic Roadmap can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Strategic Roadmap’s properties dialogue window, where the properties can be viewed and edited:

State Machine Diagram

Purpose: The purpose of the State Machine Diagram template is to document the dynamic behavior of a class or an object.

Core concerns: The State Machine Diagram template enables you to model States, Pseudo States, History States, Lines and Annotations. These can be connected by Transitions.

As such, the State Machine Diagram can be used to show the different states of a class or an object and how the class or object responds to various events by changing from one state to another.

Below, you can see an example of a State Machine Diagram for an ATM:

StateMachineDiagram_1

Relation to other templates: The State Machine Diagram can be a decomposition of a State and can also be derived from a Class. The State Machine Diagram template is related to, but cannot replace the State Event Diagram, which is used to document Event States and time dependent behavior of systems.

Properties and metadata: The State Machine Diagram can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the diagram
  • Link to a specific State of an object the diagram specializes
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram

The above picture shows the properties dialogue window for the State Machine Diagram where you can view and edit the diagram’s properties in QualiWare Lifecycle Manager.

 

 

 

State Event Diagram

Purpose: The purpose of the State Event Diagram template is to document the time dependent behavior of a system by showing the different States and State Transitions a system can go through.

Core concerns: The State Event Diagram enables you to model States and connect them with State Transitions. The State can be manipulated by opening its properties dialog and chose ‘Final State’ to illustrate the end of the state. The Start event is created by choosing ‘Start’ in the properties of the State Transition.

Below, you can see an example of a State Event Diagram for an ordering system:

StateEventDiagram_1

Relation to other templates: The State Event Diagram template should not be used to model Machines States. The State Machine Diagram template should be used to model these types of diagrams instead. The State Event Diagram offers a view of a system which is complimentary to those presented by for example, Use Case Diagrams Communication Diagrams, Component diagrams and Sequence Diagrams.

Properties and metadata: The State Event Diagram template ­­­­can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram

The above picture shows the properties dialogue window for the State Event Diagram template, where you can view and edit the diagram’s properties in QualiWare Lifecycle Manager.

Stakeholder Model

Purpose: The purpose of the Stakeholder Model template is to document internal and external individuals or groups who have a stake in for example an enterprise or a project. Below, you can see an example of a Stakeholder Model of Order Management:

StakeholderModel_1

Core concerns: Stakeholders can be grouped via Business Scope. Stakeholder relations are illustrated via the Interaction connection. Beyond this, you can enrich the Stakeholder Model with Capabilities, Business Processes, Information Systems, Initiatives, and Projects. Below, you can see several groupings of stakeholders:

StakeholderModel_2

Relation to other diagrams: The Interaction connections in the Stakeholder Model can be broken down into Requirement Models. The internal structure of the organization is modelled in an Organization Diagram while the interaction between the organization and its external environment can be modelled in a Business Ecosystem.

Properties and metadata: The Stakeholder Model can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Stakeholder Model’s properties dialogue window, where the properties can be viewed and edited:

Sequence Diagram

Purpose: The purpose of the Sequence Diagram template is to document interactions between processes over time. Below you can see a Sequence Diagram for a car rental’s booking system:

SquenceDiagram_1

Core concerns: Sequence Diagrams are typically used to document object interactions over time in a use case for an Information System. Objects are situated along vertical Lifelines. Horizontal arrows that travel between the lifelines in a set sequence are used to illustrate how message exchanges occur at a specific point in time. The objects available in this model are Lifelines, Combined Fragments, Interaction Use, Gates, Time Constraints and Duration Constraints and Messages. Below, you can see an alternate example of a Sequence Diagram for a car rental’s booking system:

SquenceDiagram_2

Relation to other templates: Though the customer can be included in this type of diagram, you should use the Customer Journey Map to document and analyze the customers’ interactions with your organization. If you want to map a simpler view of actors’ interactions with a system without details on time constraints, you can use a Use Case Diagram.

Properties and metadata: The Sequence Diagram can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Sequence Diagram’s properties dialogue window, where the properties can be viewed and edited:

Rule Family Table

Purpose: The Rule Family Table template is used as an auxiliary template to document Rule Family symbols from Decision Models in more detail.

Core concerns: The Rule Family Table template should be used to model Rule Family symbols in more detail, describing the decision in more detail and listing each eventuality relevant to the Rule Family. Each row represents a possible combination of rules in the Rule Family. For example, in the eventuality that there are 3 rules with 2 possibilities each, there will be 2^3=8 rows in the Rule Family Table. Below are two examples of Rule Family Tables:

RuleFamilyTable_1

RuleFamilyTable_2

Relation to other templates: The Rule Family template is used to detail Decision Models and should not be used to document decisions in a stand-alone context. It should always be used as an extension to Rule Family symbols.

Properties and metadata: The Rule Family Table can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Rule Family Table’s properties dialogue window, where the properties can be viewed and edited:

Requirement Model

Purpose: The purpose of the Requirement Model template is to document goals, objectives and other requirements for the enterprise or a specific project. Below, you can see an example of a Requirement Model showing the Policies and Business Rules of an organization:

RequirementModel_1

Core concerns: With the Requirement Model template, you can for example model Requirements, Goals, Change Requests, Policies, Business Rules, Critical Success Factors and Problems. This enables you to illustrate the interrelationships of requirements, for example showing which goals influence or contribute to each other, as the example below shows:

RequirementModel_3

You can also divide goals up in different areas that may for example be subject to different regulations as below:

RequirementModel_2

Relation to other templates: The Requirement Model offers a more detailed view on Requirements and Goals filtering out elements such as vision and mission compared to the Strategy Model. It can be used to detail how your organization live up to requirements specified in a Regulation Diagram or Requirements indicated in a Stakeholder Model.

Properties and metadata: The Requirement Model can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Requirement Model’s properties dialogue window, where the properties can be viewed and edited: