Use Case Diagram

Purpose: The purpose of the Use Case Diagram template is to document user interactions in a system context, as well as the context between different cases of user interactions. Below, you can see an example of a Use Case Diagram for the service at a restaurant:

UseCaseDiagram_2

Core concerns: The available objects you have to model use cases include: System Boundary, Actors, Use Cases, and connectors such as Association, Generalization, Include and Extend. Below, you can see an example of a Use Case Diagram for a booking system at a car rental service:

UseCaseDiagram_1

Relation to other diagrams: It is important to break down use cases into other diagrams such as Sequence Diagrams, Communication Diagrams, and Activity Diagrams templates for elaboration.

Properties and metadata: The Use Case Diagram can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Use Case Diagram’s properties dialogue window, where the properties can be viewed and edited:

Generic Query

Purpose: The Purpose of the Generic Query template is to provide datasets for QualiWare System templates.

Core concerns: The Generic Query template is an auxiliary template. The Generic Query can be created using a Query Design template which enables you to easily structure the query for creating reports. When creating a Report for a diagram, the Generic Query created using the Query Design should be used as a Data Set in the Report Definition.

A Generic Query can also be generated using its Property Dialog, where you can link to Data Source and filter the data selection using a wizard – see example of the property dialog below:

The Generic Query can, for example, take the form of data sheets:

GenericQuery_2

The Generic Query template can also execute a command using the Advanced Query tab:

Relation to other templates: Generic Queries are automatically created when creating a Query Design. Generic Queries are used in the following templates: HTML Template Definitions, HTML Embedded content, HTML Publisher, HTML Template Definition and HTML Content tab.

Properties and Metadata: The Generic Query can for example rentain the following information:

  • A description
  • Audits (auto generated information regarding its current state and access rights)
  • Query Filter, including a wizard for filter options
  • Attribute Definition
  • Advanced Query
  • Matrix Behavior

The above picture shows the properties dialogue window for the Generic Query where you can view and edit the diagram’s properties in QualiWare Lifecycle Manager.

 

 

Decision Model

Purpose: The purpose of the Decision Model template is to document complex decisions by modelling decision trees that illustrates decision gates. Below you can see an example of a Decision Model:

DecisionModel_1

Core concerns: Complex decisions can be documented as decision trees. The model illustrates the Business Decision and its underlying Rule Families. The Rule Families can contain Rule Family Tables, that precisely describe the outcome of a given set of variables. Below you can see an example of a Rule Family Table:

DecisionModel_2

Relation to other templates: Where the Decision Model template illustrates the decision gates, the end to end process is described in either a Work Flow Diagram or a Business Process Diagram.

Properties and metadata: The Decision Model can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Decision Model’s properties dialogue window, where the information can be viewed and edited:

 

Data Mapping Diagram

Purpose: The purpose of the Data Mapping Diagram is to map data’s sources.

Core concerns: The Data Mapping Diagram template enables you to model Data Entities, Classes, Tables, Records and Mapping Algorithms. These are connected by Data Mappings. The Data Mapping Diagram is sometimes called Entity Mapping Diagram.

Below, you can see an example of a Data Mapping Diagram where data is moved from one table to another transforming from ‘customer data’ into ‘client data’:

DataMappingDiagram_1

The following very simple diagram illustrates the relations between Records and their elements:

DataMappingDiagram_2

Relation to other templates: The Data Mapping Diagram is, through the object Data Transformation, related to the Data Replication Diagram. Data Transformation is contained in the Data Replication Diagram and has a mapping which is described in the Data Mapping Diagram.

Properties and metadata: The Data Mapping Diagram can for example retain the following information:

  • A description of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram

The above picture shows the properties dialogue window for the Data Mapping Diagram where you can view and edit the diagram’s properties in QualiWare Lifecycle Manager.

 

 

 

 

Data Flow Diagram

Purpose: The purpose of the Data Flow Diagram is to document a system’s or part of a system’s data flows; the data input the system (or a process within the system) consumes and the data output the system produces.

Core concerns: The Data Flow Diagram enables you to model Processes, Data Stores, External Entities, Control Processes and Control Stores. These elements can then be connected by either Data Flows or Control Flows.

Graphical representation of the elements:

The Data Flow Diagram can show different levels of processes within a system that exchange data, and illustrate how those exchanges occur. As such, the model can document a system’s functional hierarchies.

Below, you can see an example of a Data Flow Diagram showing the Data Flows between several Data Stores, Processes and External Entities in a Bookshop:

DataFlowDiagram_2

The next example shows the Data Flow between process, Data Stores and External Entities for a Highway Repair Service:

DataFlowDiagram_1

The final example shows the Data Flows between Processes, Datastores and External Entities in an Outlook Mailbox:

dfd

Relation to other templates: The Processes in the Data Flow Diagram can be decomposed into more detailed Data Flow Diagrams to comprise the total functional model. The top level of a Data Flow Diagram is sometimes called a Context Diagram. However, in QLM we use the Data Flow Diagram template for the higher levels as well as the more detailed ones.

The Data Flow Diagram can be a decomposition of an Information System. It can offer a more detailed view of Data Flows than, for example, the Application Architecture Diagram.

An Information System could likewise be decomposed into a Business Process Diagram which offers a complimentary view less concerned with Data Stores and Data Flow, and more concerned with Activity Flow.

Properties and metadata: The Data Flow Diagram template ­­­­can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram

The above picture shows the properties dialogue window for the Data Flow Diagram template, where you can view and edit the diagram’s properties in QualiWare Lifecycle Manager.

Control Coverage Map

Purpose: The purpose of the Control Coverage Map is to provide an overview of uncovered risks, residual risks and potential cost of the risk occurring.

Core concerns: The Control Coverage Map concerns itself with Financial Risk Management and is created using the Actions tabs in QLM. It can be created based on the information in a Risk Heatmap or by using information from a diagram which contains risks that also have control actions.

Below, you can see an example of a Control Coverage map for four risks related to a Bellhouse, a Pump, a Suction pipe and using Check lists:

ControlCoverageMap

The Blue column represents the likelihood of the risk before the control action, the green column represents the likelihood of the risk after the implementation of a control action. The red columns represent the estimated cost if the risk is realized.

Relation to other templates: The Control Coverage Map presents graphical views of information from other diagrams the same as the Heatmap, Business Charts and the Graphical Matrix. It can be used by any diagram containing Activities with attached risks that have control activities.

Properties and metadata: The Control Coverage Map ­­­­can for example retain the following information:

  • A description
  • Link to the owner
  • Link to the one responsible
  • Graphical specification for the headers of the X-axis and Y-axis
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the Control Coverage Map

The above picture shows the properties dialogue window for the Control Coverage Map template where you can view and edit the template’s properties in QualiWare Lifecycle Manager.

Conceptual Data Model

Purpose: The Conceptual Data Model template is used to describe a high-level business oriented structure of the information concept used in a specific business area. Below yo can se an example of a Conceptual Data Model where the data is divided into data for internal and external use:

ConceptualDataModel_2

Core concerns: The conceptual data model template enables you to model a preliminary high level data model. It may be abstract in content and sparse in attributes. Its preliminary structure allows for many-to-many relationships. When using the Conceptual Data Model, you can model Information Concepts, Subject Areas, and their interrelationships. Below, you can see a car rental service’s Conceptual Data Model for a customer’s data.

ConceptualDataModel_1

Relation to other templates: The conceptual data model is a means of communicating information structures between participants in a project or documenting the overall Information Concept of a specific organization. For a more detailed model you should use a Data Model Diagram.

Properties and metadata: The Conceptual Data Model can for example retain the following metadata:

  • A description of the diagram
  • Link to the owner of the diagram
  • Link to the one responsible for the accuracy of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram
  • Project status: information about budgeted and actual man-hours spent, percentage completed and the latest milestone, result and quality control of a change process.

In the picture below you can see the Conceptual Data Model’s properties dialogue window, where the information can be viewed and edited:

Concept Model

Purpose: The purpose of a Concept Model is to organize an enterprise’s vocabulary to support cPonsistent and unambiguous communication about specific problem domains across business units.

Core concerns: The Concept Model template enables you to model Concepts, Specialization Aspects and Subject Areas. They can be linked by Concept Associations, Concept Aggregations, Concept Generalizations, Type Relationships, and Relationship Constraints.

You are also able to link the diagram to its area of usage through the model’s property dialogue. This area of usage can by default be set to be either an Organization Unit, Role, Actor or External Entity.

Below you can see some examples of Concept Models from a healthcare domain:

The model above shows the concepts related to the healthcare activity ‘knee arthroplasty’. The model below shows the concepts related to a signature in the healthcare domain:

ConceptModel_1

The model above shows the concepts related to the healthcare activity ‘knee arthroplasty’.

The model below shows the concepts related to a signature in the healthcare domain:

ConceptModel_2

Relation to other templates: A Concept Model should enable the identification of the right terms to use in communications where high precision is needed. This is useful when creating large sets of business rules or processes that need to fit together without ambiguity and when creating complex Data Models. As such, it could be advantageous to link to a concept model from the affected Business Process Networks, Workflow Diagrams, Requirements Models and Regulation Diagrams.

Properties and metadata: The Concept Model can for example retain the following information:

  • A description of the diagram
  • Link to the owner of the model
  • Link to the one responsible for the model
  • Link to view of area of usage
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram

The above picture shows the properties dialogue window for the Concept Model, where you can view and edit the diagram’s properties in QualiWare Lifecycle Manager.

For more information: to learn more about Concept Models, you can read the following article:

Ronald G. Ross , “What Is a Concept Model?” Business Rules Journal Vol. 15, No. 10, (Oct. 2014). URL: http://www.brcommunity.com/a2014/b779.html

Communication Diagram

Purpose: The purpose of the Communication Diagram template is to document interactions between objects or parts, focusing on sequenced messages.

Core concerns: The Communication Diagram template is a simplified UML 2.0 alternative to the UML Collaboration Diagram. It enables you to model Lifelines and Annotation, which can be connected by messages.

Below you can see a simple example of a Communication Diagram:

CommunicationDiagram_1

Relation to other templates: Usually, Communication Diagrams would be modeled using information from Class Diagram, Sequence Diagram, and Use case diagram. It is related to the other UML interaction diagrams: Sequence Diagram, Interaction overview diagram and Timing Diagram.

While the Communication Diagram show much of the same information a Sequence Diagram does, the Communication Diagram conveys which elements each one interacts with better, while sequence diagrams show the order in which the interactions take place more clearly.

Other UML diagrams that QualiWare support include: Activity Diagram, Communication Diagram, Deployment Diagram, , Composite Structure Diagram, State Diagram, Package Diagram, Component Diagram, Composite structure Diagram, and Object Diagram.

Properties and metadata: The Communication Diagram ­­­­can for example retain the following information:

  • A description of the diagrams
  • Link to related sequence diagram
  • Extensions (Stereotype, Constraints and Tagged values)
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram

The above picture shows the properties dialogue window for the Communication diagram, where you can view and edit the diagram’s properties in QualiWare Lifecycle Manager.

For more information: about the UML, please visit the Object Management Group’s Website, where you can find the complete specification.

Communication Plan

Purpose: The Purpose of the Communication Plan template, is to document communication processes, in terms of key messages to be conveyed and which media should support a social exchange between relevant actors.

Core concerns: The Communication Plan template enables you to model how people exchange information in your enterprise – via what channels and in what business context. You do this by modelling the message being communicate, the channel used and the reach the channel offers. These aspects can be connected by Connections, Associations, Aggregations or Flows.

Graphical representation of objects:

Below, you can see an example of a Communication Plan for a monthly newsletter:

Relation to other templates: The Communication Plan template is based on the Enterprise Design theories and is as such in the same family as the Architecture Overview, Actor Map, Brand Overview, Content Map and the  Business Eco System.

Properties and metadata: The Communication Plan template ­­­­can for example retain the following information:

  • A description of the diagram
  • Audits (auto generated information regarding its current state and access rights)
  • Associated documents, diagrams and other objects
  • Inherent Risk detailing risk considerations
  • Governance information detailing information about the published diagram and who has been involved in the approval of the diagram

The above picture shows the properties dialogue window for the Communication Plan template, where you can view and edit the diagram’s properties in QualiWare Lifecycle Manager.

For more information: If you want to learn more about Enterprise Design, we have a four-part webinar by Milan Guenther available for viewing. You can also visit Milan’s website, where you can learn more about the Enterprise Design framework.