Desktops

Summary

QualiWare 10.10 introduces a whole set of purpose-based Desktops focusing on a dedicated subset of e.g. an architectural aspect or specific task:

  • each desktop support the whole journey within a specific domain from:
    • getting started
    • exploring the current situation
    • analyse/improve the content
    • follow up

All the desktops are based upon the dashboard feature introduced in QualiWare 10.8 for diagrams; this means that:

  • it is possible to set up multiple layouts for a desktop, e.g. browsing view for the content user; and an analyzing and improving view for the content owner
  • the desktop can be customized by the user

Different types of Desktops

QualiWare is a very comprehensive tools that enables you to model and manage every part of your business and using the modelling framework of your choice, and/or documenting and fulfilling compliance requirement of one or more regulations or standards.

The new set of desktops captures all relevant parts for your task at hand in each of the dedicated desktops, being it capability, application or process management, or documenting compliance for an ISO-standard or CSRD, NIS2, DORA, GDPR or other regulations.

The tool contains a comprehensive set of standard desktops, each focusing on a architectural aspect, architectural framework or one or more areas within governance, risk or compliance.

From the left menu, you have access to all available desktops. The desktops are grouped according to their purpose:

  • Business Aspects:
    • Desktops focusing on the full journey within an architectural or business domain, e.g. capability, application, process or manufacturing
  • Architectural Frameworks:
    • Desktops focusing on an Architectural Framework, and how it is applied and used within the organization
  • Enterprise Design
    • A set of Desktops tailored to the EDGY Framework and its different facets
  • Governance, Risk and Compliance
    • Comprehensive risk and compliance Desktops as well as a set of Desktops each dedicated to a specific regulation or ISO standard

Explore the list of standard desktops here.

Desktop Layout

All desktops are structured around the same high level layout, allowing the users to get a fast and easy access to the content and features they are looking for.

Architecture Aspects Desktops

  1. Top Diagram for the content in the desktop
  2. Purpose based tiles, that covers the whole journey within the purpose of the Desktop, see more below
  3. Hierarchy view, collection of most relevant content with in the desktop focus
  4. News section, a “local” desktop news feed, where users can collaborate and share relevant news
  5. Metrics and additional diagrams, showing KPIs, charts, and additional content

Purpose based desktops

The concept of a desktop is to capture and focus areas and support the user throughout the journey of the development and maturing of that particular area from “getting started” to browsing, modifying, and monitoring of the status.

Getting Started

Each Desktop has a “Getting Started” tile that provides easy access to the most relevant features in relation to the focus on the desktop.

The tile is organised in a unified way throughout the desktops.

“Getting Started” tile contains:

  • Easy access to the smart importer enabling you to import existing content from other sources via e.g. CSV-files (read more about the Smart Importer here)
  • Create content, displays a list of relevant model types within the focus area of the desktop, allowing you to create new models within the scope of the desktop
  • Edit content, displays a searchable list of existing models within the focus area of the desktop, allowing you to edit existing models within the scope of the desktop
  • Visualize content, displays a searchable list of existing models within the focus area of the desktop, allowing you to visualize existing models within the scope of the desktop
  • Approach to …, contains a set of references to methodological content on QualiWare Center of Excellence and/or other sources (where relevant)

Task based tiles for different steps in the journey

In addition to the getting started a set of additional tiles are available on the desktops, aiming to represent sub-tasks within the purpose of the desktop.

Each tiles have a heading e.g. “Establish an overview of current situation” and contains one or more groups of queries and lists.

The “Current Situation” tile gives access to queries and list of the essential objects types related to the desktop.

In addition, there is easy access to a list with all the objects that are related to the user under the “My Involvement”.

The tiles can contain 2 levels, grouping the detailed queries and list under a higher level of type, below example from the process desktop.

Hierarchy/Structure view

Many of the desktops includes a Hierarchy / Structure view where it is possible to collect most relevant diagrams and content related to the Desktop.

The hierarchy view is browsable, the user can unfold the hierarchy to explore the structure and navigate directly to a specific diagram.

This feature has been part of QualiWare for some time, and is known from the Diagram-Dashboards for e.g. Processes and Applications (see more here).

What is new, however, is that you easily can add/modify the models that should be part of the structure view. The structure updates automatically, and hierarchy are updated as part of the governance flow when new diagrams are added via the “breakdown to” or “visualized by” relations.

News

There is a news tile on the desktops where relevant “local” desktop news easily can be created and shared on the platform to relevant insights and enhance the collaboration about the content.

The news are shown on the desktop, and applies the standard generic NewsItem template that have been available in the toolset for many years.

Select among available Desktops

As a user you will typically only use one or a few of the desktops, and it is possible to selects among available desktops and add or remove them as tabs to your workspace.

End-user Customizable

The Desktops are building on the Dashboard feature introduced in QualiWare 10.8. Hence, each desktop can be customized by the user.

All the tiles on the desktop can be re-sized and re-organized by drag and drop, and it is possible to hide tiles/items.

A user can save/remove the “Personal layout”, and at any time the standard layout can be reloaded.

Once a “Personal layout” is created it will be shown as default for the Desktop, and the user can “Load Standard Layout” if needed.

Personal Desktop

Every user has a Personal Desktop as a starting point.

A user can pin any diagram or content from other desktops to the personal desktop, hence creating a personal desktop with the relevant content fro the repository.

As with any other desktop, all tiles can be hided, re-sized and re-organized by drag and drop.

My Personal Actions

From the Personal Desktop the user has “My Personal Actions” which is a tile with easy access to lists and actions with user relevant and specific content.

The first part of the Personal Actions lists:

  • My To-Do list, lists all governance tasks assigned to the user (the corresponds to the “My Task” list known from the toolbar)
  • My Responsibilities, lists all objects in the repository where the user is the responsible.
  • My Subscriptions, lists all the users subscriptions, both personal and team subscriptions (the corresponds to the “My Subscription” list known from the toolbar)
  • My Feedback, lists all ChangeRequest, Ideas and Problems, created by the user

The second part of the Personal Actions contains relevant lists related to Compliance and risk:

  • My Audits
  • My Non-conformances
  • My Corrective actions
  • My Risks

The last part of the Personal Actions gives the user easy access to create different types of feedback items:

  • Register ChangeRequest
  • Register Idea
  • Register Problem

Pin to My Desktop

It is possible to pick and choose relevant parts from the different desktops and “pin” them to your user specific desktop, which will work as your default desktop.

In addition to pinning tiles from the different desktop it is also possible to “Pin” specific diagrams, using the icon in the toolbar.

It is also possible to “Pin” specific diagrams, using the icon in the toolbar.

Additional features

Available help and guidance

The tile structure applied in the desktops aims to guide you through the most relevant steps within the desktop area.

As mentioned above, you can also find relevant links to content that contains a more methodological guidance or approach contained in the desktop.

One a more detailed level, you can also find (and update if relevant) help behind each tile. The help can be shown by clicking on the “?” in the upper right corner (when available).

Easy access to repository explorer

There is easy access to the repository explorer from the tiles.

The repository explorer view contains the relevant subset of templates associated to the scope of the desktop making it easy to explore the relevant content in the repository.

It is possible to have multiple lists, such as a list of diagrams and another with all templates related to the desktop domain.

Read more about the Repository Explorer here.

Explore the standard Desktops

As standard QualiWare contains a new set of desktops, read more about the desktops below.

  • All
  • Architecture Framework Desktop
  • Business Aspects Desktop
  • Enterprise Design Desktop
  • Governance-Risk-Compliance Desktop

Innovation Desktop

Being on the Innovation Desktop – Architects and Business Users of the organization can define, organize and prioritize ideas, customer journeys and innovation strategies while analyzing performance matrics. Plan the required transformation initiatives and the roadmap. In an age of constantly changing market dynamics and the need to react to these, Innovation Management has become a ... Read more

Strategy Desktop

Being on the Strategy Desktop – Architects and Business Users of the organization can define and evaluate the business strategy, the strategic framework, the business ecosystem and the business operating model. Evaluate the status of strategic metrics and identify the required transformation initiatives. Business strategy helps organizations decide where to focus their efforts and resources. By ... Read more

Capability Managment Desktop

Being on the Capability Management Desktop, Architects and Business Users can define and assess business capabilities. Analyse the delivery of important capabilities by the business processes, applications, initiatives etc. Capabilities are imperative for organizations as they represent the skills, processes, resources, technologies, and competencies that enables them to achieve the strategic objectives and deliver value ... Read more

Business Transformation Desktop

Being on the Business Transformation Desktop – Architects and Business Users of the organization can create, maintain and implement the strategy of the transformation of the organization, the strategic roadmaps and transformation plans for the future: Innovation Strategies, Initiatives and performance metrics. Understand where the organization is going and plan accordingly to ensure a transformation within ... Read more

Process Management Desktop

Being on the Process Management Desktop, Architects and Business Users can define high-level Business Process Networks, Value Chains, Value Stream Model and Manufacturing Routing Networks. Decompose processes to Workflow Diagram or Business Process Diagrams and evaluate the risk, compliance and digital aspects of the processes. Plan and implement required process changes. Through this desktop the organization ... Read more

Application Management Desktop

Being on the Application Management desktop, Architects, Application Managers and Business Users can define and manage application architectures and functionality. Evaluate application risk and technical debt. Design new application landscapes and integrations and plan for application changes. By attending to APM as a strategic approach to managing and optimising the portfolio of applications, organisations can make ... Read more

Information Management Desktop

Being on the Information Management Desktop, Architects and Business Users can define all levels of information models from semantical level through conceptual logical and physical levels. Evaluate information usage and risk. Maintain an understanding of the vertical lineage and plan for required changes to information structure and usage. Understand your organizations use of information through data ... Read more

Interoperability Desktop

Being on the Interoperability Desktop – Architects and Business Users of the organization can define the application integration including the Integration Vies, the data mapping and the API structures. Build a platform independent view of the knowledge shared across application. Maintain a process-oriented information lineage across the integrations. With rapid development in the digital and physical ... Read more

Composable Business Desktop

Being on the Information Management Desktop, Architects and Business Users can define business domains and ownership. Define business logistics and value streams, and the business domains sharing of information, applications and functionality. Organize risk analysis initiatives from a strategic domain-oriented view and implement risk analysis programs to execute and follow up on the corporate risk assessment ... Read more

Organization Management Desktop

Being on the Process Management Desktop, Architects and Business Users can model the organization’s business eco-system, stakeholder models and organization diagram. Define positions and roles and manage the organization’s competencies and certificates. Manage organization risks, accidents, policies and resilience responsibilities. Plan and manage projects that involve the organization. Desktop Journey With QualiWare’s purpose driven desktops, users ... Read more

Manufacturing Desktop

Being on the Process Management Desktop, Architects and Business Users can design and manage product architecture, production sites, product roadmap and product manufacturing. Assess the product lifecycle and environmental impact and maintain the product passport. Manage product feedback and product Risk (FMEA). Desktop Journey With QualiWare’s purpose driven desktops, users are enabled to have centralized workspaces ... Read more

Technology Management Desktop

Being on the Technology Management Desktop, Architects and Business Users can define and manage logical as well as physical business object and infrastructures. Manage Infrastructure risk and technology lifecycles. Desktop Journey With QualiWare’s purpose driven desktops, users are enabled to have centralized workspaces for each area within the QualiWare Enterprise Architecture and GRC platform. Doing ... Read more

Asset Management Desktop

Being on the Asset Management Desktop, Architects and Business Users can define strategic asset management plans including objectives, capabilities, processes and improvements. Document the full asset portfolio originating from investments, products, equipment and applications. Configure the QualiWare GO augmented reality app, to make sure assets and related documentation are readily available when required. Desktop Journey With ... Read more

Enterprise Architecture Desktop

Being on the Enterprise Architecture Desktop, Architects and Business Users can define and maintain the QualiWare Enterprise Architecture framework. Define the usage of AI in the EA work including the specification of knowledge scopes to control secure content creation, prompt engineering and presentation definitions. Define the ontology diagrams used to define the interaction with the ... Read more

Business Architecture Desktop

Being on the Business Architecture Desktop, Architects and Business Users can define and maintain the Process Renewal Group Business Architecture framework. Define the usage of AI in the EA work including the specification of knowledge scopes to control secure content creation, prompt engineering and presentation definitions. Define the ontology diagrams used to define the interaction ... Read more

Zachmann EA Framework Desktop

From the Zachmann Enterprise Architecture Framework Desktop you can manage the use of Zachmann Enterprise Architecture Framework within your organization. The desktop shows: a diagram of the architecture framework, and each cell in the framework is mapped to the templates types (diagrams) that are used for the different architectural aspects. Getting started Edit framework details ... Read more

TOGAF Architecture Framework Desktop

From the TOGAF Architecture Framework Desktop you can manage the use of TOGAF within the organization. The desktop shows: a diagram of the architecture framework, and each cell in the framework is mapped to the templates types (diagrams) that are used for the different architectural aspects. Getting started Edit framework details Architectural principles and compliance ... Read more

ArchiMate Framework Desktop

From the ArchiMate Framework Desktop you can manage the use of ArchiMate within the organization. The desktop shows: a diagram of the architecture framework, and each cell in the framework is mapped to the templates types (diagrams) that are used for the different architectural aspects. Getting started Edit framework details Architectural principles and compliance News ... Read more

NATO Architecture Framework Desktop

From the NATO Architecture Framework Desktop you can work with NAF and UAF within the organization. The desktop shows: a diagram of the architecture frameworks (NATO Architecture Framework and Unified Architecture Framework), and each cell in the framework is mapped to the templates types (diagrams) that are used for the different architectural aspects. Getting started ... Read more

EDGY Overview Desktop

From the EDGY Overview Desktop you can manage the use of EDGY within the organization. The desktop shows: a diagram of the architecture framework, and each cell in the framework is mapped to the templates types (diagrams) that are used for the different architectural aspects. Getting started How's my Enterprise Design doing? Enterpise Scan (surveys) ... Read more

EDGY Identity Desktop

From the EDGY Identity Desktop you can manage and explore content within the EDGY Identity facet within the organization. The desktop shows: Selected maps within the facet Analyse and design maps Surevey and feedback Read more about the Desktops Explore the general introduction to desktops using the links: General introduction to Desktops Summary Desktop Types ... Read more

EDGY Architecture Desktop

From the EDGY Architecture Desktop you can manage and explore content within the EDGY Architecture facet within the organization. The desktop shows: Selected maps within the facet Analyse and design maps Surevey and feedback Read more about the Desktops Explore the general introduction to desktops using the links: General introduction to Desktops Summary Desktop Types ... Read more

EDGY Experience Desktop

From the EDGY Experience Desktop you can manage and explore content within the EDGY Experience facet within the organization. The desktop shows: Selected maps within the facet Analyse and design maps Surevey and feedback Read more about the Desktops Explore the general introduction to desktops using the links: General introduction to Desktops Summary Desktop Types ... Read more

EDGY Base Desktop

From the EDGY Experience Desktop you can manage and explore content within the EDGY Base elements within the organization. The desktop shows: Selected maps within the facet Analyse and design maps Surevey and feedback Read more about the Desktops Explore the general introduction to desktops using the links: General introduction to Desktops Summary Desktop Types ... Read more

EDGY Enterprise Desktop

From the EDGY Enterprise Desktop you can manage and explore EDGY content on an enterprise level. The desktop shows: Selected maps on the Enterprise level, i.e. covering multiple facets Analyse and design maps Surevey and feedback Read more about the Desktops Explore the general introduction to desktops using the links: General introduction to Desktops Summary ... Read more

Risk Management Desktop

From the Risk Management Desktop you can manage and explore all level of risk management within your organization. The desktop contains the following journey steps, represented by the following tiles on the desktop: Getting started Risk identification Risk Assessment Risk Mitigation Risk Monitoring Risk Analysis management Risk Context overview Business Continuity management Manage business processes ... Read more

Compliance Desktop

From the Compliance Desktop you can manage and explore all level of compliance within your organization. The desktop contains the following journey steps, represented by the following tiles on the desktop: Getting started Audit Compliance Matrices GDPR Incident Management Business Continuity management Futhermore, the desktop contains a compliance structure and some business charts showing the ... Read more

Sustainability Desktop

From the Sustainability Desktop you can manage sustainability and CSRD within your organization. The desktop contains the following journey steps, represented by the following tiles on the desktop: Getting started Establish an overview Sustainable Development Goals Perform and document audits Document compliance Manage business processes Manage Risk Futhermore, the desktop contains a sustainability structure and ... Read more

DORA Desktop

From the DORA Desktop you can manage cybersecurity and DORA within your organization. The desktop contains the following journey steps, represented by the following tiles on the desktop: Governance, policies, standards Manage Risk Organization and culture Business Processes and practices Tools and technology Reporting Futhermore, the desktop contains a DORA structure and a News tile. ... Read more

NIS2 Desktop

Being on the NIS2 Desktop, Architects and Business Users can manage a full corporate wide NIS2 regulatory compliance reporting based on company standards and policies. Manage Risks, Business Continuity and Incidents. Document Business capabilities, domains and processes. Document the business connections and contracts including the supply chain. Document applications, information and technology. Perform and manage ... Read more

Document Management Desktop

Being on the Document Management Desktop, Architects and Business Users can create, edit and search through documents. Maintain and monitor the governance of documents. Desktop Journey With QualiWare’s purpose driven desktops, users are enabled to have centralized workspaces for each area within the QualiWare Enterprise Architecture and GRC platform. Doing so allows users to use preconfigured ... Read more

Contract Management Desktop

Being on the Contract Management Desktop, Architects and Business Users can manage projects, investments and organization. Manage contracts and the business context such as, Contracts and processes, Contracts and IT, Contracts and Assets, Contracts and organization, and Contracts and risks. Desktop Journey With QualiWare’s purpose driven desktops, users are enabled to have centralized workspaces for ... Read more

Configuring Desktops

A set of standard Desktops are included in the standard publisher.

The desktops can be configured, enabling you to customize them to your need and update them if relevant.

Desktops uses HTMLDashboard

The Desktops are configured via the HTMLDesktop template applying one or more HTMLDashboards.

As usually the HTMLDesktops are associated to the web via the HTMLPublisher on the Personal Page Tab.

Note that to enable the new desktop functionality, introduced in QualiWare 10.10, the HTMLDesktop must only contain HTMLDashboard(s). If HTMLTiles are included in a HTMLDesktop, the behaviour of the desktop will change and the desktop will not be included in the list of available desktops.

Similarly to the diagram dashboard, introduced in QualiWare 10.8, the Desktop are configured using the templates:

Note, to enable the new functionality the Desktops must be configured as HTMLDashboards and associated to the a HTLMDesktop in the HTMLPublisher.

APM introduction

Why do organisations need Application Portfolio Management (APM)?

It has become rare for employees to experience a working environment that lacks some form of Information Technology. Applications and their supporting technologies have become critical in delivering business services. Understanding and managing when and where different applications are used, and their role in providing business capabilities is crucial for effective cost and resource management and reducing complexity.

Because IT is so dynamic and plays such a crucial role within all enterprises, it is challenging to manage without a proper tool that accounts for all the applications and their costs, resources, and interdependencies. This challenge is especially evident when keeping track of implemented, upcoming and ongoing changes to mission-critical applications while in continuous operation.

In increasingly complex environments where the IT function could exist in several departments or branches of the business, organisations are also facing so-called “Shadow IT”, where there is no clear overview and governance of the IT portfolio, leading to a situation that becomes unmanageable and increasingly difficult to address the challenges and opportunities which the business is faced with.

Furthermore, the costs of supporting and maintaining all the applications may not be optimised, as some applications may be redundant or not aligned with business capabilities.

By attending to APM as a strategic approach to managing and optimising the portfolio of applications, organisations can make more informed decisions on which applications should be included or excluded from their portfolio.

Business benefits of APM – IT as a strategic partner of the business

In short, APM facilitates the strategic alignment of the IT environment with the organisation’s business goals and objectives. A general overall efficiency in IT investment also becomes evident – where IT becomes a strategic partner of the business to ensure competitive advantage. This partnership is critical for organisations who wish to step away from silos and accelerate Digital Transformation.

Some of the key business benefits of APM include:

  • Cost Reduction and Optimization
  • Application Rationalization
  • Decision-Making
  • Increased Agility and Innovation
  • Risk Mitigation and Compliance Management

Cost Reduction and Optimization

APM enables organisations to assess the costs associated with applications in their IT portfolio. By evaluating the costs of the application – organisations can realise value, optimise spending, and reduce costly expenses on IT systems.
Organisations may find some applications underutilised or redundant in functionality, and that licences, maintenance and support costs may be excessive.

Getting notified

When a user becomes responsible for a task, they get notified in QualiWare. The system will guide them and show their required actions on the task.

It is easy to access a task in the personal to-do list from the dashboard in QualiWare.

Screenshot of the Qualiware system and where to find notifications

Spreadsheet

Easy update of properties (bulk editing)

The spreadsheet functionality in QualiWare enables you easy to explore and edit the properties and the relationships for objects in the repository.

QualiWare X merges the functionalities of a spreadsheet with the functionalities of property matrices known by super users from QLM. This means that you can not only edit collections of objects and their attributes, but you can also enrich the spreadsheet with extra columns and rows, where you add notes, perform calculations and analyze the information.

It is possible to edit the objects directly from the spreadsheet by either editing their property columns directly or by selecting the object row and clicking on the “Edit” button to open the web-form for that object template.

  1. Text-fields can be edited directly in the cell.
  2. Other fields link to other objects. These can be updated by clicking on the link symbol.

Explore and update the properties on your models via spreadsheet

Properties of the object on a diagram, e.g. the Processes on a diagram can easily be described/ modified using the Spreadsheet view (“Business Processes”).

Any changes made will be highlighted in bold + italic and will only be applied to the objects once the “Save” button is clicked. As soon as the save button is clicked the QualiWare X Spreadsheet will attempt to edit the properties of all the objects with changes and will notify you if any objects are locked or can otherwise not be edited.

Objects that are locked (e.g. approved, or the user don’t have governance rights) have green background collar, and the cells in the row are grey.

Spreadsheets can be found in the left menu, and in the standard tabs for different diagrams types.

Access to Spreadsheets from Dashboards

Easy access to spreadsheet from the Dashboard (introduced in QualiWare 10.8)

Video Highlights

Introduction to Spreadsheet:

This video shows how to enrich the objects (BusinessProcesses) for a particular diagram, using the standard spreadsheet view of a process network diagram.

Introduction to Spreadsheet:

Editing dropdown items, dates and numbers:

Editing text fields:

Filter and sort columns:

Adding rows, performing calculations and editing colorings:

Creating a cross reference spreadsheet

For Administrators

You create the spreadsheets in QLM using the intuitive QueryDesign approach which then generates a GenericQuery which is used in the new Spreadsheet template.

QualiWare X Spreadsheet is a new and much improved incarnation of the Property Matrix and can be used to easily get an overview over a large selection of objects in the repository and even for mass-editing data.

Unlike Property Matrices the QualiWare X Spreadsheet is available on the web front-end and can be used across the organization.

For the full list of functions that you can use in the QualiWare X Spreadsheet you can consult its technical guide: Spreadsheet Technical Guide

Smart Content Search

QualiWare X Search Engine (QSE) enables users to quickly search through the whole repository from both the web and QLM. Where the Quick Search tile only searches the names of targeted objects, the new smart content search includes searches of objects’ attributes (such as description fields and links to responsible and owners). Aside from this, the new smart content search can search though documents that have been uploaded to QualiWare.

The search engine can be found in the upper right corner on the web by clicking on the small magnifying glass:

The search engine indexes and searches through all repository objects and their content – including the content of files that are uploaded to QualiWare via ExternalDocuments.

From the web, the search result is then presented with the search term highlighted for usability:

Quick Search

From the web, there are also various possibilities for quick searches in the desktop tiles.

Search

Displays a quick search form inside the tile. The user has to type at least 3 characters to search. While typing the user will be presented with a list of results that matches in the Name attribute. Results are grouped by template.

The search Attributes can be customized to add any attributes. The Search can be configured in the HTMLTile using the method “Search”.

Once the Search has been selected a method, Default parameters are added allowing user to search on

  • Process (BusinessProcessNetwork, WorkFlowDiagram, and BusinessProcessDiagram.)
  • Document (ExernalDocument)

You can customize the settings, making additional rows and/or adjusting the template in scope.

Search By Attribute

The SearchByAttribute allow user to quickly search on specific attributes of a set list of templates. 

The search method find objects based upon a search in a specific attribute, e.g. list all BusinessProcessNetwork, WorkFlowDiagram, and BusinessProcessDiagram that are owned by the “search text”.

The search Attributes can be customized to add any attributes. The Search can be configured in the HTMLTile using the method “SearchByAttribute” (QualiWare 10.9).

Once the SearchByAttribute has been selected as method, Default parameters and content are added allowing user to search on the Name, Owner, Responsible of a BusinessProcessNetwork, WorkFlowDiagram, and BusinessProcessDiagram.

Search (DashboardItems in QualiWare 10.10 Desktops)

As a part of the introduction to the Desktops in QualiWare 10.10 the search method was included as one of the available methods in the HTMLDashboardItem, enabling the similar search functionality on a dashboard.

The search Attributes can be customized to add any attributes. The Search can be configured in the HTMLDashbordItem using the method “QuickSearch” (QualiWare 10.10).

In QLM, the search engine can be found in the right side of the tools menu, also illustrated by a magnifying glass:

In QLM, the search result is presented in an expanded message window with the search term presented in bold writing:

In QLM you can also access a search function via the top-menu, from the “Edit” menu:

From this function you have the possibility to specify search criterias, e.g. searching the whole repository or a specific template type:

If your repository has any language variants, the search engine can search through the current working language of the user as well as the repository default language. If no search results are found in the working language the search is automatically expanded to include objects from the default repository language.

QualiWare X Search Engine is built using the Lucene.Net search component and supports advanced conditional queries such as (Description:Postage) AND (AuditGS: Approved) AND (Date#AuditMD: [2017 201806]) which returns all the approved objects modified between 2017 and June 2018 with the word “Postage” in the description field.

Additional examples of supported queries can be found here.

For Administrators

In order to work, the search engine must be enabled and the repository indexed. This is done from the Repository Administrator module, which can be accessed from QEF.

The Repository Administrator module can be found in QEF under Modules:

In Repository Administrator, you need to index the repository. This is done under “Service Operations” where you click on “Recreate” under “Full-Text Search Index”. Here you can also see when the repository was last indexed:

You also need to enable the Full-Text Search. This is done under “Full-Text Search” for the Repository. Here you need to check the Status box, which can be accessed by pressing “Edit” (se the picture below). If the Full-Text Search is marked as not up-to-date, it means that you need to index the repository. Note that the repository must be offline when you implement these changes.

Note: As default all templates are included in the search. It is recommeded to specify the templates that should be in scope for the search.

To set this up the users must be disconnected, and the configuration set off-line. The specific templates to search must be stated in plain text and the right spelling must be achieved.

After setting the templates then the status must be activated.
Recommendation: Include the needed templates and exclude the rest … this will help finding the right hits

Example of a Full-Text Search with all templates.

Example of a Full-Text Search with specific list of templates.

Intelligent Collaboration Platform

QualiWare Workspace

The QualiWare workspace is a collaboration platform, composed of one or more desktops, a left menu and toolbar.

The workspace is role-based, and configurable, so the relevant menus and desktops can be made available for a certain user role, and tiles are dynamically updated to user-specific content.

Desktop(s)

It is possible to create multiple Desktops. Each desktop can have a different focus e.g. “My Desktop”, “Process Management” or “Risk Management”. All desktops can be configured for different users and roles, i.e. both the number of desktops shown as well as the content on each desktop.

The tiles on a desktop provides access to further details and actions, including links to:

  • diagrams workspace
  • lists and queries
  • actions buttons to create new diagrams or objects
  • tiles with the users “To-Dos” or other user-specific content

Diagram Workspace – Multiple Layout

It is possible to create multiple layouts for a Diagram workspace:

  • The classic diagram workspace layout introduced in QualiWare X
  • From QualiWare 10.8 it is possible to create multiple Dashboard views for a template. Each dashboard can have a different focus e.g. “Browsing” or “Analyze and improve”.

You can configure which layouts should be available for the different diagram/template types.

Diagram Workspace – Classic Layout

The “Classic” Diagram Workspace includes a:

  1. Left window (collapsible) with information about the diagram and content related to the diagram
  2. Center tabs with specific diagram information, analytics and editing capabilities
  3. Right window (collapsible) with Business information charts

In the top right you can find diagram specific actions (governance actions and features). These enables the user to give input to the content (Create Change Request, Create Non-Conformance), Comment, Rate, Subscribe, Register an idea, add Hashtag, and being a content owner the user can also edit the diagram/Create a new revision of an approved diagram (Read more about governance workflow here).

Diagram Workspace – New Dashboards Layouts

QualiWare 10.8 introduces a new Dashboard layout with multiple new features:

  • it is possible to set up multiple layouts for a diagram type
  • the dashboards can be customized by the user
  • the content is responsive, showing associated data either for the diagram as a whole or for the selected object
  • a set of new tiles have been added to provide easy access to associated features, well known as well as cool new features

Left Menu

From the Menu in the left a user can access to comprehensive set of standard queries.

The standard menu is structured around the enterprise architecture dimensions and other focus areas, and be unfolded to 3 levels.

As with everything else, the menu can be customised to contain the relevant content.

The menu can be hide/shown by clicking the icon in the top left corner.

See example of the content of the Risk Menu here.

Toolbar with action buttons

The toolbar on the upper right side gives you immediate access to your subscription, tasks and other features such as access to your latest visits, repository explorer, repository compare and repository search.

If you are viewing a specific object such as a diagram, the toolbar will contain links to the print and share functionality.

When viewing a diagram in the classic view you can get access to analytics (Social Behaviour Data on diagrams and models) and hierarchy view in the toolbar.

When dashboard is enabled for a diagram, the toolbar will be extended with dashboard icons and features (layout and customization). On the other hand, will the icons for analytics and hierarchy not be available in the toolbar, when you are in a dashboard view, these features (hierarchy view & social behaviour chart) are/can be included as tiles in the Dashboards.

My Subsriptions

The subscriptions can be managed by the organization and/or on an individual level.

Users can subscribe to specific content. As standard the “Subscribe” actionbuttom is part of the change management governanceworkflow for approved content (this can be configured).

My Tasks

The tasks list is order by the underlying governanceworkflow, and the governancestates within the flow.

The task list contains the same objects as on the “To Do list” on a desktop. Where as this list is organized by governance flow and state, the To Do list contains a description of the required actions that is associated with the governance task.

My Latest Visits shows a list of the most recent diagrams visited by the user.

Repository Explorer

The feature enables you to explore and search content in the repository. In addition, the repository explorer provides easy access a whole set off options from the content menu including edit, collaboration, visualizations, and explore relations to the object.

Learn more about how Repository Explorer works and how you can use it.

Repository Compare

The feature enables you to open a repository explorer for two different repositories at the same time, compare their content and copy content from one repository or configuration to another.

Learn more about how Repository Compare works and how you can use it.

Profile

The button in the toolbar presents a drop-down menu where you can see your username and shift between roles, configurations and languages. If you remove the profile custom button from the HTMLPublisher, your profile name will appear in the left-hand side and the configuration and language buttons will be shown in the upper right-hand side. If you have the profile button and add any other custom button, they will be added to the profile drop-down menu.

Video Highlights

Governance Tasks

Folding Panels

Profile Button

Subscriptions

Tiles

The tiles can also be configured, you can specify size and colors for the tiles and the color of the text will be either black or white to match the color of the tile.

In addition to the standard tiles that are well-known from previous versions of QualiWare several new tiles have been added:

  • My To-Do List is the new name of the Governance Tasks tile
  • The tile named “Help” opens the QualiWare Center of Excellence website
  • Active Users shows the number of active users both on the web and in QLM
  • Activity shows the amount of reads and changes in the repository within the last 10 minutes
  • My Ideas combines the change requests and ideas in one tile

You can now also view dynamic charts on your personal front page via tiles. An example of dynamic charts in QualiWare X could be:

  • Top 5 processes: an dynamic overview of the governance states of the top five processes. The data for the chart is collected from the users use of the QualiWare platform and the chart will change in real time.
  • Capabilities delivered: an overview of the ratio between delivered and not delivered capabilities. The data can for example be collected from measurements from KPI’s.

To learn more about QualiWare X’ Dynamic Operational Information monitoring, click here

Configuring the Workspace

All workspace content can be configured, for the organization and the different user roles:

  • Available desktops and content (tiles) on the desktop(s) (using the HTMLDesktops and HTMLTiles)
  • Look and feel for the different template types. For instance, it is possible to add information to both the right and the left side of template definitions (the view you have when you, for example, look at a diagram), or use the HTMLDashboards for the Dashboards view of a diagram.
  • Content in the leftmenu (use the HTMLMegaMenu, to configure it)

The look and feel of the collaboration platform can be configured via the HTMLPublisher.

Read more about configuring the web here.

Template Definitions

In the Template Definitions, you can specify the appearance and layout of a template-type (e.g. a Process-diagram), including if it should apply the classic view and/or the new dashboard layout.

For the Classic diagram workspace, you can specify the content for both the right and the left side, as well as add tabs in the center . You can choose if the content at the sides should be shown when the page is opened, or if they should be collapsed as default.

If you have a small screen, the tabs (on the right and left side) will automatically collapse so you have more space to read the main content – they can of course be expanded again.

Repository Compare

The Repository Compare functionality has the potential to aid all types of users. Quality Managers can for example promote the right subsets of their work from a project repository to the base configuration – thus ensuring that all of the Quality Team’s work has been considered. Project Managers on the other hand can use this feature to re-use information from other projects in their project repository, thus decreasing the need for re-work.

The Repository Compare feature enables you to open a repository explorer for two different repositories at the same time, with a column in the middle to show whether the content is alike or not. Thus differences between different configurations and/or repositories can easily be analyzed – for example between a private workspace and its base or different project repositories on the same QualiWare Integration Server.

For convenience the compare functionality is available from the Repository Explorer on the web front-end.

Video Highlight

Repository Compare

Using the Repository Compare Feature

When on the web front-end click on the Repository Explorer button in the upper right corner. This makes the Repository Compare button available.

Once clicked the Repository Compare feature will open and enable you to select two different repositories and/or configurations from the drop-down menus.

As soon as both repositories have loaded the column in the center will display any differences between the two repositories.

3 different types of signs are used to display the difference between the two repositories:

  •  The repository on the right contains an object that is not present in the location on the left
  •  The repository on the left contains an object that is not present in the location on the right
  •  Both repositories contain the same object, but the properties of the object differ across the two locations
  •  Both repositories contain the same object and the properties of the object are consistent across the two locations

For a better overview it is possible to toggle the desired comparison options to be shown via the toolbar.

The first option shows all objects. The second option shows only objects that are alike across the two repositories. The third option shows only the objects that are different across the two repositories.

If there is a difference in the properties of an object across the two locations the property difference can be analyzed by clicking on the drop-down arrow to display the difference.

The contents can then be copied either from the left location to the right or vice versa.

Added in QualiWare 10.1

Use tasks to schedule replication between repositories
Use the new “shopping cart” functionality to create lists of repository objects. If no lists exist, click in the top of the Repository Compare and click Create.
To add repository objects to a list, select one or more objects, right click on the object. Under the “Add to list” available lists will be shown. Select the list where objects should be added.

A new task scheduler enables a timer-based trigger to copy a list of objects from one repository to another. To access the task scheduler, press the “Tasks” button at the top of the object list
This will open the task schedule overview:

A Task contains:

  • Trigger: The trigger is the timer triggering the task. This can be defined as one time, minute, hour, day, week, month and year.
  • Action: The action contains the sources, destinations and lists. The Source and destination are lists of repositories with configuration/private workspace, role and language specified. The list is a selection of lists to be copied.

When adding a new source or destination it is possible to add a new QEF instance. This new feature provides the ability to copy lists between QualiWare installations.

Folders and Hashtags

Folders and hashtags, make it easier for users to find the content they are looking for. Folders and hashtags, enable you to find content in the same way as you do on social media. You can organize content according to many different views together with people you don’t know.

  • Hashtags are markers that can be attached to any object regardless if it is frozen. They can be added to an object from either QLM or the web.
  • Folders offer access to specific groupings of objects, making objects easily accessible to the relevant stakeholders. The groupings can be based on dynamic search criteria, for example showing objects the viewer has created, or pointing to a set of objects that satisfy the criteria specified for that folder.

By using hashtags and folders, you can structure and organize content in QualiWare targeting specific users or user groups.

Video Highlight

Hashtags

Hashtags

You can edit the hashtags for objects in both QLM and on the web. The hashtags can be added and removed from objects regardless if the objects are approved or in development.

From the web, you edit the hashtags for a diagram by clicking the “Hashtags” icon in the diagram’s toolbar:

When clicking the hashtags icon, a dialog will appear where you can add new hashtags by typing them and choosing submit. You can also remove hashtags. When you hover your curser over the hashtags an X will appear. If you click on the X, that hashtag will be removed from the diagram. To save the changes, close the dialog by clicking “Submit”:

In QLM, hashtags are added and removed from the objects property dialog in the “Tags” tab

When pressing on ‘Add Tag’ you get to ad either an existing tag or create a new tag:

There will be an organization of your content into the groups where it belongs – just because you add the hashtags. Once you have added hashtags to objects in QualiWare, they can easily be linked to corresponding folders. This means that stakeholder specific views now can become easily available.

Folders

Folders offer access to specific groupings of objects, making objects easily accessible to the relevant stakeholders. The template name for folders in QualiWare is “RepositoryFolder”.

The folders all point to a logical set of objects in the repository, meaning a folder points to a set of objects that satisfy the criteria specified for that folder. As such, an object may be present in multiple folders, but only exist as a single object in the repository.

By creating standard setup structures in the folders, you can replicate the structure of the business that people work. This means, that if people are familiar with the organizational structure, they can easily find the relevant content under their department. If they are more familiar with the product structure, they can find the same content under the product names, partner names and so on.

On the web, you can find the folders in the Repository Explorer menu, which can be navigated to via the new tool bar:

Here you can create new folders and edit existing ones by using the tool menu. This is also where you can browse selected template types for easy access.

In QLM, the folders can be accessed and edited in the repository explorer by clicking on the folders icon in the repository views (see picture below). This will prompt a list of folders to pop up in the repository explorer.

When you expand a folder by clicking on the plus on its left, content and sub-folders are shown. There may be several folders within the folders.

When right-clicking on a folder, you can choose to add content to it, add a new sub-folder or open the properties for the folder.

There are four tabs in the properties of the folders you can edit:

  • RepositoryFolder: here you can add a short description, include objects based on tags, exclude objects based on tags, and define the folder as a root folder – meaning the folder is present at the first level of the folder structure.
  • Objects: Here, you can include specific objects or repository folders.
  • Advanced: In this tab, you can include objects based on search conditions or relations.
  • Visibility: In this tab, you can specify which persons and roles the folder should be visible to

For more details see the description of the Repository Folder template

Navigating Revolutions – Book By Book

#DigitalRevolution and #4IR and many other hashtags related to “digital” are trending on social media. Because “digital” is a key concern in enterprises everywhere. We’re facing/undergoing a revolution (digital, industrial,..whatever, but “a revolution“). Digital this, digital that. And, Digital to the Core as Gartner pointed out in their book last year.

So, what to read this year? What’s on your holiday reading list? I will spend my summer reading about “revolution”. 

Did you know that Amazon has more than 150.000 books on “revolution”? So where to start? Hannah Arendt’s classic On Revolution? Or perhaps something more recent?

If you are interested in some “social reading” and want to join a study group, let’s arrange physical and/or virtual meetups! I’d be happy to host meetups – in my garden, at QualiWare in Farum, or in WebEx. So let me know if you’re interested!

My current reading list has the five books listed here below. They’re chosen because they’re recent and relevant.

Andrew Mcafee and Erik Brynjolfsson: Machine, Platform, Crowd: Harnessing the Digital Revolution

We live in strange times. Andrew McAfee and Erik Brynjolfsson know what it takes to master the digital-powered shift: we must rethink the integration of minds and machines, of products and platforms, and of the core and the crowd. The balance now favours the second element of the pair, with massive implications for how we run our companies and live our lives.

Klaus Schwab: The Fourth Industrial Revolution

We are on the brink of the Fourth Industrial Revolution. And this one will be unlike any other in human history. Characterized by new technologies fusing the physical, digital and biological worlds, the Fourth Industrial Revolution will impact all disciplines, economies and industries – and it will do so at an unprecedented rate. In The Fourth Industrial Revolution, Schwab (World Economic Forum) outlines the key technologies driving this revolution, discusses the major impacts on governments, businesses, civil society and individuals, and offers bold ideas for what can be done to shape a better future for all.

Don Tapscott and Alex Tapscott: Blockchain Revolution: How the Technology Behind Bitcoin Is Changing Money, Business and the World

Blockchain is the ingeniously simple technology that powers Bitcoin. But it is much more than that, too. It is a public ledger to which everyone has access, but which no single person controls. It allows for companies and individuals to collaborate with an unprecedented degree of trust and transparency. It is cryptographically secure, but fundamentally open. And soon it will be everywhere.

Patrick Hoverstadt and Lucy Loh: Patterns of Strategy

Patterns of Strategy shows how the strategic fit between organisations drives strategic direction. It is essential reading for those who wish to understand how to manoeuvre their organisation to change its strategic fit to their advantage. The 80 ‘patterns’ of strategy help you explore options for collaboration and competition within your strategic ecosystem. A practical and authoritative guide, you can use it to plan and navigate your strategic future.

Roger Tregear: Reimagining Management

Reimagining Management introduces the concepts of the 7Enablers of BPM and the Tregear Circles as part of a practical framework for the positive and controlled evolution of management practice; an approach to organizational management that focuses on the creation, accumulation, and delivery of value to customers and other stakeholders. Using this book as a guide, it’s time to reimagine management.